Incident response

ChattyAI Incident Handling Procedure

Document Control

• Version: 1.0
• Author: Richard D’Lonesteen
• Date Created: 12/02/2024

Document Purpose

This document outlines the procedures to be followed in the event of a security incident at ChattyAI. It is intended to ensure a structured and effective response to protect the company’s data, assets, and reputation.

Definition of a Security Incident

A security incident is any event that results in unauthorized access, use, disclosure, disruption, modification, or destruction of information or information assets. This can include, but is not limited to:

• Data breaches
• Unauthorized access to systems or data
• Loss or theft of devices containing company data
• Denial of Service (DoS) attacks
• Malware infections
• Insider threats

Incident Response Team (IRT)

• Team Leader: Richard D’Lonesteen
• Security Analysts: Richard D’Lonesteen
• IT Support: Richard D’Lonesteen